Here you can find documentation for our hardware products.
50 articles
EdgeVis Encoder/MiniCam/Video Router (EVVR) setup guide
SafeZone 2D Analytics - Installation and Deployment Guidance
How do I get a licence for my EdgeVis encoder?
What is the storage file format for EdgeVis encoder recordings?
How do I add an encoder to a server?
Where can I download encoder log files?
How do I get my recordings off my encoder?
EdgeVis Encoder/MiniCam - Using SecureConnect to access remote devices
EdgeVis devices - troubleshooting access/communication issues
I have lost an encoder, other device, or accessory, how do I get a replacement?
I have damaged a device or accessory, how do I get a replacement?
EdgeVis encoders - troubleshooting camera/video issues
How do I see more than one camera from an encoder at a time?
How do I factory reset my hardware device
About EdgeVis Video Router
EVVR-1 / EVVR-4 Factsheet
EVVR-1R Factsheet
EVVR-4RL Factsheet
EdgeVis Video Router EVVR-1 / EVVR-4 hardware installation guide
EdgeVis Video Router EVVR-1R hardware installation guide
EdgeVis Video Router EVVR-4RL hardware installation guide
EdgeVis Video Router – EVVR-1R
Quick Start Guide
EdgeVis Video Router – EVVR-4RL
Quick Start Guide
EdgeVis Video Router 4 (EVVR-4) - Enabling multiple output video streams
What if my encoder is NFF (No Fault Found), what happens next?
What happens if my encoder is BER (Beyond Economical Repair)?
What is the return merchandise authorisation (RMA) process?
How long will it take to repair my encoder?
What is my return merchandise authorisation (RMA) number?
How much will it cost to repair an encoder?
Is my encoder still under warranty?