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How do I configure recording of the video feeds and manage/erase storage devices?
Updated over 8 months ago

An encoder can save recordings to a number of locations:

  • The internal recording disk (not available on all encoders)

  • Onto an SD Card inserted into the encoder (only available on 4K-R800)

  • An external USB Disk (Fat32 formatted, at least 20GByte, USB 3.0 preferred)

Note: The maximum supported capacity on an internal or external hard drive is 2TB. It is possible to use larger drives, but they must be formatted by the encoder and the recording space will be reduced to 2TB.

The Recording Storage page will list all available recording locations. If multiple locations are available, the encoder will pool the locations to increase the available storage duration.

The Storage Settings menu option can be used to configure various aspects of the recording. For security reasons, it is possible to enable/disable individual types of recording devices (or to turn off recording entirely).

When all storage devices become full it is possible to either:

  • Overwrite oldest recordings (default)

  • Stop recording

When stop recording is selected the encoder will start to send out notifications when each disk starts to become full (the threshold is configurable). The Rule Builder functionality in EdgeVis Server Web Management Interface can be used to turn these notifications into email, SMS or push notification alerts to specific users.

To view the settings and status of a recording location select it from the list.

As well as showing the status of the device (including how full it is) it also allows the user to format the drive, or safely eject the drive from the encoder.

Firmware Version 8.5 New Feature - Securely Erase Recording Disks

As of firmware version 8.5, in addition to a standard format there is also an option to perform a secure erase of recording disks - but please be aware this can take many hours!

Recording drives can also be speed tested to determine if the storage device is fast enough for recording purposes.

Setting the recording encryption settings

By default, the encoder will not encrypt, or password protect the recordings. This allows the recordings to be played on any PC by anyone who has the appropriate playback software.

Using the Recording Encryption Settings menu option, it is possible to encrypt the recordings so that only those with the encryption key can review the recordings on the disk.

Changing the recording key will stop recording until all attached recording disks are reformatted.

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