Before proceeding with the installation and setup of your 4K-R800 unit, please ensure that you check the package contents listed below, refer to the installation notes on the next page and consult the Quick Start Guide that was supplied with your unit for step-by-step instructions on preparing hardware and software components.

To operate this device you will need to set up, or have access to, the following architecture:

To proceed you must have access to an EdgeVis Server, with an account created for the encoder to use. If you do not have an EdgeVis Server available refer to the EdgeVis Server Setup Guide which will walk through the steps required to install the server and create the necessary accounts required to proceed.

After the introduction, there are three sections in this article that help you to configure your 4K-R800 unit:
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The EdgeVis Encoder has been designed for use in indoor environments. It can operate in temperatures from -40˚C to +65˚C whilst powered from 12V DC.

WARNING: The 4K-R800 Encoder has been designed to operate from a 12V DC supply. Do not connect it directly to mains power outlet. Use the AC/DC adapter supplied with the unit.

WARNING: Failure to observe these precautions will invalidate the warranty.

Handling:

WARNING: Prevent water ingress:

The EdgeVis 4K-R800 includes connections to support real-time video streaming (including PTZ control), edge-based recording (using built-in or external recording media), trigger-based operation and communications over a range of bearers. This section covers operations and connectivity for supported operating modes.

All of the connectors for the 4K-R800 are accessed on this panel.

Panel Layout

The SIM card and SD card are installed into their respective slots. The waterproof cover must be installed before the unit is deployed.

Panel Layout

Before deployment take steps to prevent water ingress:

Extension cables allow serial and ethernet to be obtained from this port.

Further modules may be added to the unit to allow new functionality. Details for mating and securing any module will be supplied in the accompanying module documentation.

Panel Layout

To switch the encoder on simply connect the output cable from the AC/DC adapter (or appropriate battery) to the DC input connector on the 4K-R800 and connect the AC/DC adapter to the mains power outlet. Unplug the cable from the DC input connector to switch off the encoder.

If the LED status dongle is available, plug it into the port marked “Status”. The LEDs on the status dongle provide visual feedback of the encoder’s current status:

Refer to Monitoring Encoder Status for further information on the expected LED behaviour, and trouble-shooting advice for error conditions.

Regardless of which configuration option is chosen, once the desired options are entered the encoder will attempt to connect to EdgeVis Server.

Power-on the encoder and then, if available, monitor the sequence of the LED status dongle, which should be:

Users who are logged into the web setup interface can also monitor encoder status from the Configuration area's home page.

The following table describes some of the common problems that may occur:

For ease of deployment each LAN port on the 4K-R800 device is pre-configured with a static IP address:

The 4K-R800 supports connection of up to two physical cameras:

For PTZ cameras, connect the serial lines of a multifunction cable to the appropriate PTZ inputs on the camera. Customized cables may be required to match the connector requirements of the camera.

The 4K-R800 allows connection of up to four IP cameras via the ethernet ports. The camera should be connected to the device using standard Ethernet cable.

Refer to the following articles for details on configuring the Ethernet ports and IP cameras to work together:

The 4K-R800 can record video to an internal SD Card or external USB storage devices. For further details on how to properly prepare a recording disk refer to the following article:

Note: when installing a SD Card ensure that the slot cover is correctly installed to keep the unit water tight.

The 4K-R800 supports the connection of a mono microphone or stereo line level audio inputs.

The microphone input is designed for use with electret microphones and as such has a 2.5V bias (current limited to 1mA). Ensure that only suitable equipment is connected to the microphone input.

Once the audio input is connected the next step is to enable audio support on the encoder – this can be enabled using the local web configuration pages or after the encoder is set up and connected to the server this step is performed by configuring the encoder within EdgeVis Server. Configuring audio using the server additionally allows configuration of compressed audio to remote clients.

The 4K-R800 includes support for a USB GlobalSat BU-353 dongle to provide live GPS positioning to viewing clients. Once the GPS dongle is connected the next step is to enable GPS support on the encoder - once the encoder is set up and connected to the server this step is performed by configuring the encoder within EdgeVis Server.

Refer to the EdgeVis Server Setup Guide Chapter V -> Online encoder configuration options for further details.

The 4K-R800 has multiple recording options – recording to a SD Card installed in the card reader slot, or record to an external USB drive. For externally recording connect a USB disk to one of the circular USB 3.0 connectors.

Once notified of a new software release by Digital Barriers, updates are available for download from our Download Center.

There are three ways to update the firmware – locally using the encoder configuration pages, USB Pen, or remotely using EdgeVis Server.

The 4K-R800 supports communications over wired LAN, Wi-Fi and Cellular. A cellular or Wi-Fi connection requires the use of an external USB device. Refer to the How do I configure the communications settings? article for instructions on this step.

A valid mobile SIM card is required in order to connect the 4K-R800 over a cellular communications bearer. The unit has an inbuilt modem for 3G/4G connection with 3G/4G antenna connectors on the front of the device. Note: despite the ultra-efficient bandwidth usage achieved by TVI, the 4K-R800 is considered a heavy data use product on cellular networks. It is recommended that an unlimited data plan (or if unavailable, a heavy consumption data plan) is set up with your Mobile Network Service Provider for use with the 4K-R800.

The SIM card holder is located on the rear panel of the unit and is accessed by removing the cover. This supports a standard SIM sized card. Ensure that:

Refer to the How do I configure the communications settings? article for details of how to configure your device to use a Cellular modem.

The 4K-R800 has two antenna connectors for the internal Wi-Fi. The supplied antennas should be connected to both connectors.

Wi-Fi connection details must be entered during setup – this is covered in the How do I configure the communications settings? article.

When using a wired LAN connection as the communications bearer, connect a compatible rugged Ethernet cable into the LAN port on the 4K-R800. The encoder also includes a driver for the USB to Ethernet adapters using the Asix AX88772 chipset. Any USB LAN Adapter that uses this chipset should be compatible with the encoder. Devices known to contain the Asix AX88772 include:

Details for any LAN connection must be entered during setup – details of which are covered in the How do I configure the communications settings? article.

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After unpacking the encoder, inserting a SIM card, and wiring up your encoder the next step is to perform the initial setup, where comms settings, server details and IP Cameras are configured.

With the encoder unpacked and all of the physical setup complete it is time to set up the encoder so that it is available on the EdgeVis Server for viewing. Refer to the How do I configure the communications settings? article for further details.

The encoder can initially be configured to connect to the EdgeVis Server using ethernet by connecting on one of the default IP addresses, for example http://192.168.10.1/ and enter the default password “password”:

Use the ConfigureEncoder application running on a USB pen drive:

The 4K-R800 can record up to three cameras and transmit one camera.

Based on the processing power of the 4K-R800, the unit can achieve 24fps 4K or 25/30fps UHD recording of HDMI input while simultaneously achieving 25/30fps 1080p on the SDI input. The recordings are made using h.264 video compression.

IP Cameras recording is also supported where the ‘raw’ stream from the camera is recorded.

The 4K-R800 can be set up to record continuously, which can be enabled/disabled remotely. The encoder can also be configured to record on alarm.

The options set (e.g. frame-rate, bandwidth) when configuring the IP camera will directly affect the recording time. Below are the approximate recording times for various storage options when recording is set to typical 4K settings:

Below are the approximate recording times for a 1080p camera:

Below are the approximate recording times for an SD camera:

The 4K-R800 can use an internal or external cellular modem for efficient streaming over commercially available cellular networks. It can also transmit using its inbuilt LAN port or Wi-Fi module. EdgeVis optimises its transmission to the characteristics of the bearer that it is being used to maximise performance.

The EdgeVis Server licensing model is based on the number of cameras connected to the encoder. An 4K-R800 unit therefore requires one encoder licence for licensing purposes.

Use this table to translate serial protocol to serial port pins. When configured for use in a specific mode the pins take on the following function:

Use appropriate wiring for each protocol such as twisted pairs for RS422/RS485.

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