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I've lost my password for the encoder's setup interface
I've lost my password for the encoder's setup interface
Updated over 10 months ago

There is no way to recover an encoder password if you have lost it. It is, however, possible to factory reset an encoder, allowing you to access the device again using the default password.
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To factory reset an encoder create an empty file called FACTORY_RESET on a blank USB Flash Drive and insert it into a powered encoder. After approximately 30 seconds the encoder should be reset to factory defaults.
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