Skip to main content
How do I upgrade my encoder firmware?
Updated over 7 months ago

Once notified of a new software release by Digital Barriers, updates are available for download from the EdgeVis support site for installation onto the device.

There are three ways to update the firmware – locally using a USB Pen, or remotely using EdgeVis Server, or using the encoder’s local web interface.

  • To update remotely, a System Administrator must upload the new firmware to the Firmware section within EdgeVis Server web interface and then, from within the Encoder page (under the Firmware section) select Upgrade Firmware.

  • Copy the firmware file onto a USB flash drive and insert into a USB port on the front of the unit. For devices with multiple three-colour LEDs they will all turn solid green upon completion. For those devices that do not have LEDs it is recommended to use a timer to measure 20-30 seconds before unplugging the USB. Then, if successful, the encoder will reboot.

  • Log into the local web interface and select the Upgrade firmware menu option from the Advanced Settings section at the bottom of the main page.

Did this answer your question?