Here you can find documentation applicable to all of our current hardware products.
44 articles
How do I access the local web setup interface?
How do I configure the communications settings?
How do I add video feeds/cameras to an encoder?
How do I configure recording of the video feeds and manage/erase storage devices?
What do the power settings do?
What do the alarm triggers do?
How do I change the device's timezone?
Setting up an NTP service?
What is SecureConnect?
How do I enable Local Viewer access and RTSP output streams?
How do I import/export encoder settings?
How do I download recordings via SFTP?
How do I connect an RDC Master Node to my device?
How do I enable persistent logging?
Supported features on each EdgeVis encoder
How do I add a USB communications device?
What web browsers are supported by the setup interface?
How do I upgrade my encoder firmware?
I've lost my password for the encoder's setup interface
What cameras can I use with my EdgeVis encoder?
Why can't I see a camera when searching?
What ports are opened by the device firewall?
What is SafeZone 2D?
How do I purchase SafeZone 2D?
SafeZone 2D camera tips
Available SafeZone 2D configuration options
How do I enable SafeZone 2D?
How do I get a licence for my EdgeVis encoder?
What is the storage file format for EdgeVis encoder recordings?
How do I add an encoder to a server?
Where can I download encoder log files?
How do I get my recordings off my encoder?
EdgeVis Encoder/MiniCam - Using SecureConnect to access remote devices
EdgeVis devices - troubleshooting access/communication issues
I have lost an encoder, other device, or accessory, how do I get a replacement?
I have damaged a device or accessory, how do I get a replacement?
EdgeVis encoders - troubleshooting camera/video issues
How do I see more than one camera from an encoder at a time?
How do I factory reset my hardware device
Does my EdgeVis encoder support GPS?
Can I downgrade my encoder firmware?
EdgeVis 8.6 streaming performance guidance
What does 'Reserve idle stream bandwidth' mean?
Can I change my encoder's BIOS settings?