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EdgeVis Server Quick Start Guide

Here you can find documentation for our server software.

EdgeVis Server

Ubuntu uses a Debian based package manager, requiring the use of .DEB install files

How to install EdgeVis Server on Ubuntu

Red Hat uses an RPM-based package manager.

How to install EdgeVis Server on Red Hat

How to install EdgeVis Server on Microsoft Windows

How do I upgrade EdgeVis Server v8 to v9?

Will my v7 or v8 encoder work with a v9 server?

How to allow a server to authorise encoders to access your pool

How do I authenticate an EdgeVis Server with the licence pool?

This article outlines how to size a PC or virtual machine to provide good performance based on the size of your infrastructure.

EdgeVis Server hardware sizing guide

Here you can find installation, upgrade and setup guides for EdgeVis Server.

Installation & Upgrade Guides

How do I create an EdgeVis Server cluster?

If you have multiple MSR EdgeVis Servers behind a single Internet IP address this article explains how to open all servers to the Internet.

How do I use a single external IP address to host multiple servers in my cluster?

If you have multiple servers clustered together using MSR this article can be useful if you are encountering issues.

Monitoring and troubleshooting your EdgeVis server cluster

In some circumstances you may want to control how encoders are balanced between different servers in your MSR cluster

Using server pools to control load balancing in your server cluster

Scaling up EdgeVis Server using clustering

Use your organisation's Identity Provider to allow your users to log in with their corporate SSO account

How do I configure Single Sign-On (SSO) for my organisation's user accounts?

This guide details how to configure Google Cloud to enable your users to login using their corporate Google account.

How do I set up SSO with Google Cloud?

This guide details the steps required to configure Microsoft Azure to allow your users to login using their Microsoft account.

How do I set up SSO with Microsoft Azure?

This guide details how to configure Okta to enable your users to log in using their SSO account.

How do I set up SSO with Okta?

Once you enable SSO, you can convert your existing users to use your identity provider to authenticate against.

How do I convert an existing user account to use Single Sign-on?

How to enable SSO with your EdgeVis Server

Utilising Single Sign-on (SSO)

Once online you have a number of features that you can take advantage of. This article highlights additional features you should consider.

How should I get started using EdgeVis Server?

This article explains the organisational structures used within EdgeVis Server including the roles and permissions system and use of domains

Server organisation concepts and controls

This article explains the setup and configuration functions that can be performed by an administrator who has server-wide access.

Administration features for server-wide administrators

This chapter explains how to make the best use of domains, including encoder and user accounts and the use of groups to manage permissions.

How to use domains and domain users

This chapter explains how to perform advanced configuration of the server (including the use of SSL and alarm management messaging).

Advanced server configuration options

EdgeVis Server performance metrics

Here you can find setup guides for EdgeVis Server.

Managing and configuring your EdgeVis Server

EdgeVis includes a powerful alarm management system that allows users to create alarm rules that perform actions and notify users.

Alarm and sleep management guide

This guide gives an illustration of how to configure notifications to be sent from EdgeVis Server via HTTP or HTTPS based webhooks.

EdgeVis Server - Sending alarm notifications using Webhooks

Here you can find configuration articles for EdgeVis Server.

EdgeVis Server Configuration Articles

EdgeVis Server - troubleshooting server access issues

How do I check my EdgeVis Server's connection to the licensing server?

EdgeVis Server runs a web configuration interface - this article explains how to log in.

How do I log into my EdgeVis Server?

How do I reset my EdgeVis Server account password?

How do I see/set my EdgeVis Server's external IP address?

This article provides guidance on how to create an EdgeVis Account

I need to connect to EdgeVis Server but I don’t have an account

How do I increase the logging level of my EdgeVis server

Increasing the logging level of my EdgeVis server

After a certain number of failed login attempts, the account is blocked. What steps to undertake to have it re-activated!

My EdgeVis Server account is blocked

My installer report "successful” but the after clicking “finish”, nothing happens

Nothing happens after EdgeVis server upgrade

What are the EdgeVis Server firewall ports and networking requirements?

What is a Portable EdgeVis Server?

How do I use a proxy server to allow EdgeVis Server to connect to CLS?

Here you can find answers to frequently asked questions for EdgeVis Server.

EdgeVis Server FAQs

What's new in EdgeVis?

Looking for Downloads?

Find answers and get help from Intercom Support and Community Experts

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