If the log files do not contain the necessary details for troubleshooting, you can increase the level of data collected by following these steps:
Step(s)
Stop the EdgeVis Server service:
Windows - stop the EdgeVis Server service in the Windows Services list
Linux - run the command sudo systemctl stop edgevis-server
Navigate to the following directory:
Windows: C:\Program Files (x86)\EdgeVis Server\bin
Linux: /opt/edgevis-server
Open the logging.ini file in a text editor
Edit the line 'system_log_level= warn' to 'system_log_level= info'
Save the file
Start the Network Server service:
Windows: start the EdgeVis Server service in the Windows Services list
Linux - run the command sudo systemctl start edgevis-server
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