EdgeVis Client Suite for Windows installation guidance
Updated over a week ago

Downloading EdgeVis Client Suite for Windows

The latest EdgeVis Client Suite installation files are available from our Download Center.

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EdgeVis Client Suite contains the different client applications for viewing video remotely via EdgeVis Server, locally with EdgeVis Local Viewer, and from extracted recordings with EdgeVis Media Manager.

All-in-one EdgeVis Suite Installer

The installer (in our Download Center) includes all of the following end-user client applications:

  • EdgeVis Client (for connecting to V7 and V8 EdgeVis Servers)

  • EdgeVis Local Viewer (for connecting to V7 and V8 encoders)

  • EdgeVis Media Manager (for playing back extracted recordings from a V7 or V8 encoder)

  • EdgeVis Shield Components (RDC Config)

We have also made the final version of EdgeVis Client v7 available for customers who must support older installations (see Legacy Download Center).

Upgrading from older versions

  • Users with any older pre-Suite software installed will automatically have each individually installed software component upgraded automatically to use the latest version from the Client Suite installer – there is no need to uninstall existing components when upgrading to the Client Suite Installer.

  • In order to upgrade any of the client applications the user only requires installing the latest version of the Client Suite installer and all components are upgraded to the latest version at the same time.

  • RDC users no longer require to choose between EdgeVis Client and EdgeVis Shield Client – simply use the Client Suite Installer and select EdgeVis Shield Components under Advanced.

EdgeVis Client suite for Windows minimum system requirements

  • 64-bit Windows 10 (Build 1607 and above)

  • CPU: Intel i3/i5/i7 recommended (Note: ARM processors are not supported)

  • RAM: 8GB (16GB recommended)

  • Minimum 1280 x 800 screen resolution

  • Support for Microsoft .NET Framework 4.7.1

Note: Windows 10 must be Anniversary Update (Build 1607) and above - NO support for Windows 8.1. We recommend running Windows Update before installing the EdgeVis Client.

Additional requirements for Local Viewer

  • 64-bit Windows 10 (build 1607 and above) - NO support for Windows 8.1

  • STRONGLY RECOMMENDED: Intel CPU with Quick Sync Video support (see below)

As Local Viewer must decode up to FOUR H.264 video streams simultaneously it is STRONGLY RECOMMENDED to use an Intel CPU with Quick Sync Video support. To check the CPU in a PC, search for the model number in this list.

If the processor in the PC is not listed in the link above Local Viewer will use a software decoder which will use significantly more CPU. In these circumstances using a quad-core 3GHz+ processor is recommended.


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