There are a number of under-the-hood changes made to your encoder to support the new security features of your encoder.
In order to prepare your encoder to install v8.5.x it is necessary to install a special gateway firmware that will prepare your device and make it ready to accept v8.5.
You can use the over-the-air firmware update or upgrade your encoder locally - the same firmware must be installed as described below.
Check the version of your EdgeVis Server (for over-the-air updates)
You must have EdgeVis Server 8.5 or newer installed to allow the new over-the-air firmware updates to work. Upgrade EdgeVis Server if necessary before proceeding.
Check the firmware version of your encoder
Is it a version v7.X firmware? If so please update your encoder to v8.3.1 before proceeding.
Upgrade your encoder to the special gateway firmware
Download and install the appropriate v8.4.11 firmware onto your device:
HD-IP200 / HD-IP470 / EdgeVis MiniCam:
EVVR-1 / EVVR-4:
This firmware will prepare your device for upgrading to v8.5. It is not meant to be used in a production environment and as such will display a warning message over the live video. Once complete, you should immediately move onto the next step
Upgrade your encoder to v8.5.x
Install v8.5 onto your device. Once complete your device is now ready to be used.