Important Update
As of 26th October 2023 firmware version 8.5.2 is now available for download from the link below.
Customers running versions 8.5.0 or 8.5.1 can upgrade directly to 8.5.2.
Customers running a pre-8.5.x firmware should follow these instructions to prepare their device for the upgrade.
This Critical Patch Update addresses this issue and contains 2 new fixes;
Resolves a compatibility issue with Local Viewer that could occasionally cause Local Viewer to crash
Allows the device configuration page to accept more complex camera passwords with symbols
We recommend users upgrade their compatible devices at their earliest convenience via the normal route. You can upgrade directly from 8.5.0 to 8.5.2.
The download can be found here
Please use the chat if there are any concerns or guidance required.