Requesting a VideoVault Licence
A licence is required for VideoVault version 14 / VideoManager version 16. This must be requested from Digital Barriers.
Send a licence request to Digital Barriers at licences@digitalbarriers.com. The request should state:
The request is for a VideoVault / VideoManager licence.
The number of cameras that will connect to the VideoVault / VideoManager system. The licence will only allow this number of cameras.
The original purchase order reference number for the cameras.
Any additional details for the licence, such as the date that the licence should be activated.
Digital Barriers will generate the licence file and send it to you by email response. The licence will also include a password to unlock it.
Uploading the Licence to VideoVault / VideoManager
To upload a new licence to VideoVault / VideoManager:
When a new licence file has been received from Digital Barriers, it must be uploaded into your VideoVault / VideoManager system. Navigate to the Admin tab.
Select the System pane:
Select the Licences section:
Press the Import Licence button:
Upload the licence file received from Digital Barriers to the server. A screen will be displayed showing details of the licence and the number of cameras. Check this matches with the request that was made.
You will be prompted to enter the password to unlock the licence. This is the password that was received from Digital Barriers along with the licence file. If the password has been entered correctly then the licence will be activated.