Support

VMS Gateway has been tested using the official ONVIF tests and passes all tests for an ONVIF Profile S Device.  This should provide broad compatibility with approved ONVIF Profile S Clients.

We have tested the following third-party systems for compatibility with VMS Gateway.

Automatic and manual discovery of VMS Gateway within the VMS

Using the high-quality preset, the video and audio will play consistently and without latency buildup for 5 days.

Check PTZ (Pan, Tilt, Zoom) controls operate as expected:

- Can a user perform regular camera pan, tilt and zoom
- Can a user set a PTZ preset
- Can a user go to a PTZ preset
- Prompt feedback in received video to PTZ movement

Can receive an EdgeVis SZ-2D/OD alert through Profile S

- Automatic and manual discovery of VMS Gateway within the VMS
- Using the high-quality preset, the video and audio will play consistently and without latency buildup for 5 days.
- Check PTZ (Pan, Tilt, Zoom) controls operate as expected:
  - Can a user perform regular camera pan, tilt and zoom
  - Can a user set a PTZ preset
  - Can a user go to a PTZ preset
  - Prompt feedback in received video to PTZ movement
- Can receive an EdgeVis SZ-2D/OD alert through Profile S

- <a href="https://support.edgevis.com/en/collections/83354-vms-gateway">More VMS Gateway help</a>
- <a href="https://support.edgevis.com/en/collections/6602-edgevis-server">Get started with your server</a>
- <a href="https://support.edgevis.com/en/articles/162744-encoder-quick-start-guide">Setup your encoder</a>
- <a href="https://support.edgevis.com/en/collections/6603-windows-ios-and-android-applications">About our apps</a>

This article outlines, in testing, how compatible VMS Gateway is with these leading VMS providers

Which VMS are compatible with VMS Gateway 8.7?

What's new in EdgeVis?

Looking for Downloads?

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

	Third-party VMS	Notes
	Avigilon Control Centre Version 7.14.22.2	All tests passed
	Dallmeier Version 9.11.13	All available tests passed (except alarm receiving) (Verified using a VideoNetBox III)
	Genetec Security Center Version 5.11.3.0	Genetec has native support for EdgeVis. Note: ONVIF PTZ is not currently supported, only serial PTZ with specialist encoders. Please use VMS Gateway if ONVIF PTZ is required. All tests passed
	i-Pro Video Insight Version 7.9.5.248	All tests passed
	Milestone XProtect Version 23.2a	Milestone has native support for EdgeVis and it is recommended to use that capability instead of utilising VMS Gateway. Auto-discovery (Express) does not work - use Manual and enter IP address of virtual ONVIF devices Milestone uses a PTZ preset scheme that is currently incompatible for settings PTZ Presets with VMS Gateway Previously discovered virtual ONVIF devices can sometimes fail to be rediscovered by Milestone
	ONVIF Device Manager Version 2.2.250	All tests passed

Which VMS are compatible with VMS Gateway 8.7?

Test Results

Tests Performed