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BW500 configuration instructions
BW500 configuration instructions
Updated over 5 months ago

WARNINGS

PERSONAL INJURY - DISPLAY SCREENS

PROLONGED EXPOSURE TO BRIGHT DISPLAY SCREENS MAY CAUSE EYE DAMAGE/STRAIN. USERS ARE TO ENSURE THAT REGULAR BREAKS ARE TAKEN AWAY FROM THE DISPLAY SCREEN.

PERSONNEL INJURY - ELECTROCUTION HAZARD

THIS EQUIPMENT CAN BE OPERATED USING MAINS VOLTAGE; PERSONNEL MAY BE EXPOSED TO LETHAL VOLTAGES IF NORMAL OPERATING PRECAUTIONS ARE NOT OBSERVED.

PERSONNEL INJURY - TRIP HAZARD

A TRIP HAZARD EXISTS WHEN CONNECTING CABLES. USERS ARE TO ENSURE CARE IS TAKEN WHEN MANOEUVRING AROUND THE MSC-ISS EQUIPMENT.

PERSONAL INJURY - RISK OF EXPLOSION

THIS EQUIPMENT CAN BE DEPLOYED USING BATTERIES. USERS MUST HAVE APPROPRIATE TRAINING AND KNOWLEDGE OF THE PRECAUTIONS THAT MUST BE UNDERTAKEN WHEN OPERATING THE EQUIPMENT WITH BATTERIES.

PERSONAL INJURY - BATTERIES

THE INTERNAL CONTENTS OF LITHIUM THIONYL CHLORIDE BATTERIES ARE EXTREMELY

HAZARDOUS TO HEALTH. LEAKING FLUID IS A CORROSIVE. CELLS MAY EXPLODE AT HIGHER TEMPERATURES THAN THE RECOMMENDED MAXIMUM.

General

This Chapter provides detailed instructions for the Installation, Configuration and deployment of the BW500 system.

BW500 configuration

Overview

This section outlines the steps involved in setting up a BW-500 EdgeVis body-worn system provides a live streaming capability in a body-worn form-factor

The EdgeVis Body Worn 500 (BW500) system consists of the following components:

  • BW-500 camera. These have the following capabilities:

    • 1080p recording

    • 8 hours recording and 2 hours of streaming.

    • Recording capacity of 32GB.

  • Dock Controller.

    • The Dock Controller unit connects directly to 8-slot docking trays for the BW500s and has a Gigabit Ethernet output port for network connectivity.

    • Connection of up to 6 x 8-slot docking trays (max 84 cameras) is possible via one controller.

  • Evidence Management System.

    • EdgeVis Video Vault

  • Live streaming.

    • Utilising EdgeVis TVI technology into an EdgeVis Live Network with C2 via both EdgeVis Client and Milestone XProtect VMS.

Installation system requirements

Before installation the following pre-requisites are required:

  • Admin access to the PC that the Video Vault application will be installed on; this must be a Windows PC running at least Windows 7. Linux support is available on request for larger installations.

  • Domain access to access a Network drive from the Video Manager PC. if footage is required to be stored on a network drive

  • If EdgeVis Server is not already installed, then a PC is required to install EdgeVis Server. Otherwise an Admin login for the EdgeVis Server is required.

  • Check that the customer has purchased a license for the EdgeVis Server for the required number of viewers and EdgeVis Mobile Encoders.

  • SIM cards should be inserted into the BW500s and activated, pre-charged and labelled with suitable unique names.

Installation and commissioning checks

Installation and commissioning should be carried out as follows:

  • Equipment check:

    • All hardware is present.

    • All installation PCs have access granted, suitable specification and available disk space.

  • Installation of EdgeVis Server (or update of EdgeVis Server license if already installed).

  • Installation of EdgeVis Video Vault.

  • DC-200 Dock Controller installation.

  • BW500 devices set-up.

Installation / initial configuration of EdgeVis Server

See the EdgeVis Server documentation area for full EdgeVis Server installation instructions and consider the following on installation / configuration of the server:

  • A license to allow connection for all BW500s should be installed; the license should also have the Archive Recording feature.

  • Enable AES-256 bit encryption on the Server if required.

  • Create User accounts for all viewers.

  • Create Encoder accounts for each BW500 user; this encoder account name will also be used within EdgeVis Video Vault.

Installation / initial configuration of EdgeVis Video Vault.

Visit our Download Center for EdgeVis Video Vault application installation instructions and once installed carry out the following:

First time installation

  1. Download the EdgeVis Video Vault Installer from our Download Center and run it.
    ​

  2. Open the EdgeVis Video Vault web interface at http://127.0.0.1:9070/ and follow the on-screen prompts to set up an administrator user account and password.
    ​

  3. Open Admin -> Web Server.
    ​

  4. From the Web Server tab fill in the “Public address” field with the IP address of the Video Vault PC, if the PC has an internet visible IP address or domain name then this should be entered if Video Vault is to be accessed across multiple site locations - shown at Figure 1.
    ​
    ​

    Figure 1: Video Vault Initial Configuration - Network Location

    Figure 1: Video Vault Initial Configuration - Network Location
    ​

  5. Press OK then close Video Vault Administrator
    ​
    ​

    Initial configuration

  6. Open EdgeVis Video Vault by either of the following methods:

    1. Opening a web browser and going to {Localhost / IP_Address / DNS}:9070

    2. Creating a Shortcut on the access PC's desktop and double clicking this icon.
      ​

  7. Log in with the credentials created in step 1.
    ​

  8. Go to the Admin tab and select Theme Resources.
    ​

  9. Go to the Devices tab. Then from the gear button on the right side of the screen select Device Profiles, as shown at Figure 2.
    ​

    Figure 2: Video Vault Initial Configuration - Device Profiles

    Figure 2: Video Vault Initial Configuration - Device Profiles
    ​

  10. Once in Device Profiles, select the Reorder profiles button on the right side of the screen (Figure 3), then use the arrows to set Hi-res as the default profile - then press Confirm New Order.
    ​

    Figure 3: Video Vault Initial Configuration - Reorder Profiles

    Figure 3: Video Vault Initial Configuration - Reorder Profiles
    ​

  11. Return to the Devices tab. Then from the gear button on the right side of the screen select Device Profiles (again).
    ​

  12. Enter the address of the EdgeVis Streaming Server in the box at the end of the settings page.
    ​
    ​

    Figure 4: EdgeVis Streaming Server Settings

    Figure 4: EdgeVis Streaming Server Settings
    ​
    ​
    ​
    ​Options Steps to customise device behaviour
    ​

  13. On the URL add ?advanced=true at the end of the character string - shown at Figure 5.
    ​

    Figure 5: Video Vault Initial Configuration - URL Append

    Figure 5: Video Vault Initial Configuration - URL Append
    ​

  14. Edit the Hi-res profile. At the bottom there should be this additional text box. It will be blank to start with.
    ​

    Figure 6: Video Vault Initial Configuration - Advanced Controls

    Figure 6: Video Vault Initial Configuration - Advanced Controls
    ​

  15. Generate a new configuration file using the Body Worn Configuration File Generator located here: BW500 Configuration File Generator
    ​

  16. Copy and paste the text generated by the generator into the Structured Settings Override text box.
    ​

  17. A full set of configuration options is documented in the “BW500 - Advanced Device Configuration” document.
    ​
    ​Create Access Control Key
    ​
    ​

  18. Go to the Devices tab. Then from the gear button on the right side of the screen select Access Control Key Management, as shown at Figure 7.
    ​
    ​

    Figure 7: Video Vault Initial Configuration - Creating an Access Control Key

    Figure 7: Video Vault Initial Configuration - Creating an Access Control Key
    ​
    ​

  19. From the right side of the screen select the Create key button (Figure 8), then give the key a unique name for the customer. After creation this will automatically be set as the default Access Control Key - which means that cameras cannot be accessed from any other installation of Video Vault unless they have access to the key.
    ​
    ​

    Figure 8: Video Vault Initial Configuration - Key Creation

    Figure 8: Video Vault Initial Configuration - Key Creation
    ​
    ​
    ​Configure Footage Storage and Deletion Policy
    ​

  20. From the Admin tab select Storage from the list on the left.
    ​

    Figure 9: Video Vault Initial Configuration - Storage / Deletion Policy

    Figure 9: Video Vault Initial Configuration - Storage / Deletion Policy
    ​

  21. From here the disk quota allocated to Video Vault can be edited for storing footage or changing the disk location of the storage folders by pressing the Create filespace button. Ensure that enough disk space is allocated to Video Vault based on the storage requirement - as a rule of thumb 1 hour of recordings from 1 camera is approx. 900MB.
    ​

  22. From the Admin tab select Deletion Policy from the list on the left.
    ​

  23. By default, footage is never deleted from Video Vault, this means that the disk space will fill up before reaching a point when cameras can no longer offload footage. A deletion policy which reflects usage should be adhered to prior to set-up.
    ​

  24. By default, footage added to an incident is protected from deletion.
    ​

    Commission Dock Controller
    ​

  25. Follow the instructions in Step 47 to commission the Dock Controller.
    ​

    Commission Body Worn Cameras
    ​

  26. Follow the instructions in Step 64 to commission the Body Worn cameras.
    ​

    Creating Roles and User Accounts
    ​
    Enable External Application Credentials:
    ​

  27. From the Devices tab select the cog, then Device Settings, then on the Advanced Settings section ensure configure external application credentials is set to On - as shown at Figure 10.
    ​

    Figure 10: Video Vault Configuration - External Application Credentials

    Figure 10: Video Vault Configuration - External Application Credentials
    ​
    Create Device Users:
    ​

  28. One user should be created for each BW500 device operator; to perform this carry out the following:

    1. In Video Vault go to the Admin tab, then select Create User - as shown at Figure 11.
      ​

      Figure 11: Video Vault Configuration - Creating Users

      Figure 11: Video Vault Configuration - Creating Users
      ​

    2. Enter the Username and Password for the user.

    3. Set the User Must Change Password option to OFF.

    4. Set the Device Operator role for the user to ON.

    5. Disable the remaining System Roles
      ​

      Figure 12: Video Vault Configuration - New User Credentials

      Figure 12: Video Vault Configuration - New User Credentials
      ​

    6. Enter the EdgeVis Encoder username and password for the user into the External

      Application Credentials box at the bottom of the page - shown at Figure 13 - this must match that which was entered when commissioning the EdgeVis Server for BW500 users during the Installation / Initial Configuration of EdgeVis Server step.
      ​

      Figure 13: Video Vault Configuration - EdgeVis Streaming Details

      Figure 13: Video Vault Configuration - EdgeVis Streaming Details
      ​

    7. Then select Create User - also shown at Figure 13.

    8. Repeat Steps 28.a to 28.g for each required user.
      ​
      ​Assigning Cameras to Operators
      ​

  29. Cameras must be assigned to an operator before they can be deployed; this can be done two ways:

    1. Using an RFID Badge.

    2. Manually assigning a Camera to an Operator.
      ​
      ​RFID Camera Assignment
      ​

  30. If the Operator has an ID badge that can be read by the RFID reader, then their ID badge must be associated with the Operator account.
    ​

  31. Select the Admin tab from the Video Vault Home page, find the required User and select Edit User.
    ​

  32. Tap the ID badge against the RFID reader, if the card is read the reader will beep.

  33. Select the ‘?’ at the end of the TOUCH ASSIGN ID field, shown at Figure 14, this will open another Browser window showing a list of recent RFID scans. The message for the last scan should read Touch assign failed for USB id XXXXXXX: no user matches this ID.
    ​

    Figure 14: Video Vault Configuration - RFID Card Assignment

    Figure 14: Video Vault Configuration - RFID Card Assignment
    ​

  34. Select the ID number from the message text - as per Figure 15, right click and select Copy.
    ​

    Figure 15: Video Vault Configuration - Audit Log

    Figure 15: Video Vault Configuration - Audit Log
    ​

  35. Go back to the previous Web Browser Tab containing the New User configuration.
    ​

  36. Select the TOUCH ASSIGN ID field, right click and paste the ID into the field.
    ​

  37. Press the Save User button.
    ​
    ​Manual Camera Assignment
    ​

  38. Ensure that at least 1 camera is docked and charged to complete manual camera assignment.
    ​

  39. Select the Devices tab from the Video Vault Home page, then press the Find Devices button. The list of connected cameras will be displayed.
    ​

  40. Press the Assign Device button next to the camera to be assigned, as shown in Figure 16.
    ​

    Figure 16: Video Vault Configuration - Manual Camera Assignment

    Figure 16: Video Vault Configuration - Manual Camera Assignment
    ​

  41. Enter the name of the Operator account the camera should be assigned to then press Return, the screen at Figure 17 will be displayed.
    ​

    Figure 17: Video Vault Configuration - Assign Device Screen

    Figure 17: Video Vault Configuration - Assign Device Screen
    ​

  42. The Device Profile and WiFi Profile settings should be left at the default settings.
    ​

  43. Auto-Reassign can be set to OFF or ON depending on how the camera should be used, as per follows:

    1. OFF. Every time the camera is docked with the Video Vault PC the footage will be offloaded and the camera will be unassigned. The camera goes back into the pool of ‘assignable’ devices. If the camera is un-docked without being re-assigned it will not operate and cannot record. The camera will beep multiple times if it is un-docked and not assigned.
      ​

    2. ON. When the camera is docked with the Video Vault PC the footage will be offloaded but the camera will remain assigned to the Operator. The camera does not go back into the pool of ‘assignable’ devices. The camera can be un-docked and ready for active service by the same Operator without the need to re-assign it.
      ​

  44. Press the Assign Device button to finish the assignment process. The camera can now be removed from the Dock and deployed.
    ​
    ​Create a New Administrator Account
    ​

  45. To protect against unauthorised Users being able to access the system, a new Administrator account should be created with the default one being deleted once the new one has been created. To conduct this, carry out the following:

    1. Carry out the steps as detailed at Step 28.a.

    2. Enter the username and password for the new administrator account.

    3. Set the System Administrator Role for the user to ON.

    4. Set the USER MUST CHANGE PASSWORD option to OFF.
      ​

  46. Disable the default System Administrator account, by carrying out the following:

    1. Log out of EdgeVis Video Vault from the recorderadmin user menu at the top right of the screen.

    2. Log in again using the superadmin user created at Step 45.

    3. Go to the Admin tab, select Users, locate the recorderadmin user account and press the Edit User button.

    4. Set the ENABLED option to OFF.

    5. Then press Save User.
      ​
      ​

      Figure 18: Video Vault Configuration - Disabling Default Admin Account

      Figure 18: Video Vault Configuration - Disabling Default Admin Account
      ​
      ​Installation / Initial Configuration of DC-200 Dock Controller
      ​

  47. Ensure the following equipment / requirements are to hand:

    1. Dock Controller.

    2. Dock Controller PSU.

    3. RFID Reader.

    4. Network Cable.

    5. USB Cable A (USB Cable B if required).
      ​

  48. The dock controller power supply should be plugged in and the dock controller should ideally be directly connected to the PC running Video Vault with an Ethernet cable - if this is not possible follow the remote configuration instructions at Step 55 instead.
    ​
    ​Configuring a Directly Connected DC-200 Dock Controller
    ​

  49. Open EdgeVis Video Vault by either of the following methods:

    1. Opening a web browser and going to {LocalPC / IP_Address / DNS}:9070.

    2. Creating a Shortcut on the access PC’s desktop and double clicking this icon.
      ​

  50. Log in with the Administration credentials that were set up at Step 45 or if the default admin account is still in use, using the following:

    1. Username. Recorderadmin.
      ​Password. Leave Blank.
      ​

  51. Select Devices then Dock Controllers - the dock controller should be auto-detected and show a status of Open & Connected, as shown at Figure 19
    ​

    Figure 19: Dock Controller Configuration - Initial Detection

    Figure 19: Dock Controller Configuration - Initial Detection
    ​
    ​

  52. If the dock controller does not appear in this list, carry out the following:

    1. Check that it is connected to the PC running Video Vault.

    2. Reset the dock controller by pressing the small button and the large button on the rear of the dock controller at the same time as the smaller, recessed button

    3. Check the IP Address of Video Vault is correct - Step 4 details the configuration process.
      ​
      ​

    Configure the Dock Controller IP address
    ​

  53. Configure the Dock Controller with the IP address of the Video Vault installation and a static IP on the same network, as shown at Figure 20.
    ​

    Figure 20: Dock Controller Configuration - IP Address

    Figure 20: Dock Controller Configuration - IP Address
    ​

  54. If the Network the dock controller is connected to supports DHCP, select OFF for Use Static IP in IP Settings - as shown at Figure 21.
    ​

    Figure 21: Dock Controller Configuration - IP Address via DHCP

    Figure 21: Dock Controller Configuration - IP Address via DHCP
    ​

    Configuring a Remote DC-200 dock controller
    ​
    Create a configuration file:
    ​

  55. In EdgeVis Video Vault go to the Devices tab, select Dock Controllers, then from the gear button on the right side of the screen select Generate Dock Controller Config, this will bring up the screen shown at Figure 22.
    ​

    Figure 22: Dock Controller Configuration - USB Configuration

    Figure 22: Dock Controller Configuration - USB Configuration
    ​

  56. Enter the Serial Number printed on the Dock Controller.
    ​

  57. Give the device a unique name (e.g. Ops Room).
    ​

  58. The Dock Controller needs to be assigned an IP address. This can either be DHCP or a Static IP. Find out which option applies to the network the device is connected to and request a static IP address if necessary - fill in the IP settings accordingly.
    ​

  59. Press the Generate button, this will download a file to the PC - copy this file on to a FAT32 (normal windows format) formatted USB drive.
    ​
    Download the Configuration File to the DC-200:
    ​

  60. Insert the USB drive in to any of the USB ports on the Dock Controller. After 5 to 10 seconds the LEDs should go off then come back on, this indicates that the device has been configured - remove the USB drive.
    ​

  61. Refresh the Dock Controllers list in EdgeVis Video Vault, the dock should connect and report its state as Configured and Connected.
    ​
    ​Updating Dock Controller Firmware
    ​

  62. Open the Devices tab in Video Vault, and then select Dock Controller Images, as shown in Figure 23.
    ​

    Figure 23: Dock Controller Configuration - Firmware Page

    Figure 23: Dock Controller Configuration - Firmware Page
    ​

  63. Then browse to the location on the local PC where the new firmware file is located and select OK, as shown at Figure 24.
    ​

    Figure 24: Dock Controller Configuration - Selecting Firmware

    Figure 24: Dock Controller Configuration - Selecting Firmware
    ​
    ​

    Installation / Initial Configuration of BW500 Body Worn Cameras
    ​

  64. The BW500 cameras should have been supplied updated to the latest firmware version, commissioning of the devices is as simple as powering them up and connecting them to the Dock with the supplied USB cable.
    ​

  65. The dock should then be connected to the DC-200; connect the dock’s two USB cables from the dock to the DC-200 dock controller and connect the dock power supply.

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