Introduction
Your EdgeVis Server v9 server will connect to the Digital Barriers central licensing service so that it can satisfy requests for licences for your devices.
Your server is authenticated against your licensing pool, so that you can use the services and devices you are entitled to use.
You generally only have to ask for a licence pool once, and then you attach multiple servers to the same pool.
Digital Barriers can/will create a licensing pool for you - the process differs depending on your circumstances
I have purchased v9 EdgeVis Container licences
Your licence pool will be created for you as part of the order process, and you will receive instructions on its use as part of fulfilling the purchase order.
You can then use this pool for as many servers as you like, including those that only contain v8 encoders.
I haven't bought v9 EdgeVis Container licences
Digital Barriers will free issue a licence pool to existing customers who need to support v8 encoders on a v9 server. You only need one licence pool - you can reuse this on as many servers as required, and can invite other team members to use the same pool.
Please click the appropriate link to open an email template to our licensing team:
I only need to support EdgeVis hardware encoders or the BW600
(alternatively, you can make this request using the pink support button at the bottom right of this page).
Our licensing team will return with instructions on how to start with your licensing pool shortly. If we are unable to locate your previous order in our records we may respond with a request for further information (so please supply as much information as you can, e.g. your DB sales representative).