As part of the new Version 9 licensing improvements, the expiry of your pool is now automated.
How will I know when I'm expiring?
You will be notified in a variety of ways:
You will be proactively contacted by your sales representative as the date approaches.
You can manually check the date by visiting your licence pool, with the date being prominently shown.
Once your pool expires, there will be a short grace period. During this grace period we will display the fact your are in this grace period in a variety of locations across our ecosystem.
What do I need to do?
If you wish to keep using these licences, you need to contact us.
This process can be started by:
Using the chat functionality on this page.
Emailing us at support@edgevis.com.
Speaking to your sales representative.