Device Identification and Licensing
At the most basic level, we identify devices in our system using the serial number they report when requesting a licence.
Hardware Encoding Devices:
These devices are assigned a serial number during provisioning, before being delivered to the customer.
Container Encoders:
Each time a container instance is created, it is assigned a unique serial number, which we use to identify it during licence requests.
How Licence Requests Work
When a licence request is made, your encoder asks for the number of camera licences it needs from your available pool.
A licence request is triggered in the following situations:
When an encoder connects to the server for the first time
Periodically while active (typically once per day)
Whenever a camera is added/removed from the encoder
Once the request is approved, the specified number of camera licences is linked to the serial number provided by the encoder.
You can read more about our licensing architecture and the data we store during these requests.