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How do I remove licences from an encoder?

Updated this week

Introduction

Your licensing pool will contain limits on the number of cameras you can add to your encoders, and once you have allocated all of those licences, you will either have to:

  • Purchase additional licences

  • Free up existing licences in use by your encoders

This article outlines the various automatic and manual ways your licences can be freed up.

How do you free up EdgeVis Legacy licences?

You don't have to take any action! Legacy licences are unlimited and are issued/removed automatically.

Automatic licence removal

Licences will typically be returned to the pool automatically in the following cases:

  • When you remove a camera from your encoder through the local encoder web interface.

  • When you delete any of the following within EdgeVis Server:

    • Encoder account

    • Domain

Your server must be online for this to work!
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Your server must have an active connection to the Central Licensing System (CLS) at the time of deletion for the licences to be freed up. If the server is unable to connect to CLS, the licences will need to be manually freed up using the method below.

Manual licence removal

You can also manually remove licences through the licensing portal.

From there, you can delete:

  • All licences that are attached to an individual encoder.

  • Any of your authenticated servers - this will release the licences of all associated encoders.

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